Office XP 2003 changing user install problems

Pete, Thu Mar 16 2006, 12:55PM

Hey everyone, hate turning this board into a user help line, but I have nowhere else to turn it seems. I have a problem. I have tried searching the net to no avail and I think my solution is really easy but It just won't hit me on the head yet.

I am on site, and I had to set up another user account on a computer. Well with the first User account, office XP 2003 was installed and working. Works great. Well when I came out, I put on another user, and now when this user tries to use the programs, Excel, Word, etc, it starts asking for installation CAB files, or the installation CD. The install CD is back at the head office 200 miles away. If we cancel out of this diolog box, it opens the program anyway and we can use it. Any way around this damned dialog box?

Are there some settings in the Registry or in the setup files to change how the programs open? Will I need to finds a CD? Has anyone got a quick solution to this? Thanks a lot for your help guys (And gals).

Pete
Re: Office XP 2003 changing user install problems
Carbon_Rod, Thu Mar 16 2006, 06:54PM

Most installs will demand an administrator level account. During or after the install most programs can be configured to allow specific users and group access.

A user level account should only install files into the user’s space and thus isolating access to other users by default. Even if all files are made “Public” the likelihood of other issues arising are pretty good.
Re: Office XP 2003 changing user install problems
Pete, Sat Mar 18 2006, 10:08AM

well I think I have a solution. It's not pretty. When I get back to the office on Monday, I will put the disk image on the network, then just log in remotely and configure it again. Trying to clean up after a bunch of goons is always a lot of fun. Thanks for the reply Carbon Rod.

Pete
Re: Office XP 2003 changing user install problems
ragnar, Sat Mar 18 2006, 11:40AM

At my school we have this same problem with the whole office suite - it demands cab files and install CDs, you cancel out of it, and it all works fine. The only exception is Outlook - it churns for a while then does the usual - asking you to enter the mail exchange server details, which the techies haven't worked out how to pull around with the roaming profiles.

This is a problem recurrent on in excess of four hundred desktop machines. Don't worry too much =P
Re: Office XP 2003 changing user install problems
Desmogod, Tue Mar 21 2006, 04:40AM

It's pretty standard to have the .CAB files set up on the network for this reason.
Damn and blast MicroSoft!
Re: Office XP 2003 changing user install problems
krenshala, Sun Apr 16 2006, 03:40PM

I know this is a bit of a late reply, but it might help if you run into this again ...

The Office installation was probably not installed "for all users", but just the one logged in when it was installed. I've done this to myself before. I believe there is a registry fix for it, but the easy way is to install Office as admin and make sure it installs for all users.
Re: Office XP 2003 changing user install problems
Desmogod, Sun Apr 16 2006, 07:21PM

Even if it is installed for all users and you set up a new user with Outlook, you will still need the .CAB's on the hard drive. AND the user will need to be loval admin. Well, for a short period anyway wink